[TechRepublic] How IT can alienate the very people they serve

IT Leadership TechRepublic Member | April 24, 2012

How IT can alienate the very people they serve Patrick Gray talks about an instance when a company's "geeks gone wild" alienated him from the product they offered. Read more Resource of the day Free 2011 Salary Report IT Professionals - Register on activeTechPros for immediate access Business Professionals - Join the activeBizPros community to view the report Poll: Who calls the shots in your dot com? Who in your company is in charge of the functionality of your web site? Take the poll and let us know. Read more Download TechRepublic Pro's Data Backup Policy to avoid data loss TechRepublic Pro's customizable Data Backup Policy will help your organization determine what needs backing up and specify where to find that information. Read more Two ways to build dynamic charts in Excel Users will appreciate a chart that updates right before their eyes. In Excel 2007 and 2010 it's as easy as creating a table. In earlier versions, you'll need the formula method. Read more Security vs. convenience: Will users embrace the opt-in? Patrick Lambert looks at Mozilla's recent decision to make Flash and other plugins an opt-in feature for users instead of a default. Will users regard it as a nuisance or a safeguard? Read more Six things your IT department should stop doing today Scott Lowe identifies six activities that he thinks should be handled by others or through different means. Read more Featured multimedia   Five apps for getting rid of aggravating crapware Get rid of that unwelcome crapware by running one of these safe, easy-to-use tools. View on site Today's recommended downloads Free 2011 Salary Report Gartner webcast: Managing and Reducing Costs of Enterprise Data Protection Does Your Cloud Storage Strategy Measure Up? (Oracle) Choosing the Right Active Directory Bridge Solution (Quest Software) The Right Way to Prove Identity & Establish Trust (Quest Software) Connect with TechRepublic CIO Insights newsletter: Subscribe today! TechRepublic's CIO Insights newsletter highlights the world of technology and business from the point of view of CIOs, IT directors, and other senior tech professionals. Go go to our Newsletters page to subscribe to CIO Insights today. TechRepublic newsletters   Get product reviews, tech news analysis, tips, and more in the following TechRepublic newsletters. Automatically sign up today! TechRepublic UK TechRepublic Australia Wrapper Web Designer The Enterprise Cloud Tablets in the Enterprise Google in the Enterprise

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