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Things Every IT Support Pro Needs To Know

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ceasar sabarre | Saturday, June 18, 2011
 

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500 Things Every IT Support Pro Needs To Know: Volume 1

 
500 Things Every IT Support Pro Needs To Know: Volume 1

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Keep productivity up, resolve issues quickly, and deal with frantic end users!

From troubleshooting application errors and managing your company's network to handling remote users and securing your data, IT support professionals face a wide variety of challenges. And successfully meeting those challenges requires both a depth and breadth of IT knowledge.

With TechRepublic's 500 Things Every IT Support Pro Needs To Know: Volume 1 breaks down some of the most important things support professionals need to know into easily digestible lists such as:

-  Five tips for intentionally destroying your data
-  10 Linux rescue tools for recovering Linux, Windows, or Mac machines
-  10 ways to get back in the game after a layoff
-  10 legal issues that consultants should know
-  10 things you should know about supporting mobile devices
-  The 10 best cross-platform applications
-  10 tips for troubleshooting VPN connections
-  And much more

Both IT novices and seasoned pros will benefit from the concise but comprehensive tidbits found in TechRepublic's 500 Things Every IT Support Pro Needs To Know: Volume 1.
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