How NOT to talk to your users, imagining the perfect desktop, simple ways to improve your Web site

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The 10 worst ways to communicate with end users To be a successful support tech, you have to be a skilled communicator. See if you recognize any of these common communication missteps. Read more Resource of the day Looking for a solution to curb your organization's rising IT costs? Download complimentary whitepaper from Oracle and learn the key capabilities in Oracle Database 11g Release 2 that enable IT professionals to successfully deliver more information, with high quality service, and at much lower cost. Fantasy mashup: 10 elements for the ultimate desktop What if you could choose the best parts from all the various desktops and combine them into one? What exactly would your perfect desktop look like? Here's Jack Wallen's vision. Read more 10 things you can do to improve your Web site right now Even if you don't have the time or resources for a full-blown site redesign, you can make some small, easily implemented tweaks that will have a huge impact. Read more Additional TechRepublic resources   Keep device drivers updated with Windows 7 Device Installation Settings Learn the benefits of allowing Windows 7 to detect and install updated device drivers and see how to enable and disable this feature. Read more Five little things that count in a job search Here are five small suggestions that will serve you well in a job search. Read more Four steps to identifying and managing project risks Some IT consultants overlook risk identification and management, especially on small engagements. Brad Egeland says this oversight could cost you future business. Read more 15 ways to select text in a Word document There are many ways to select Word text - 15 at least! Susan Harkins shares her favorite selection methods. Read more The Google-Motorola deal Will Google-Motorola deal drive Microsoft toward HTC or Nokia? Four ways the Google-Motorola deal will change the tech industry MotoGoogle: Good, bad, or indifferent for Microsoft? Five ways the Google-Motorola deal impacts more than phones Poll: Will Google's Motorola patent acquisition gambit pay off? Today's recommended downloads Prepare an ERM classification scheme KPMG, HP simplify HP records management - A Case Study Looking for a solution to curb your organization's rising IT costs? Cloud Security Demo (Symantec) Ten Ways SharePoint 2010 will Impact your Notes Migration (Quest Software) Quick tip: Measuring user satisfaction Ryan Boudreaux discusses the importance of gauging user satisfaction with your websites. Here are some things to consider when deciding how to get feedback. TechRepublic newsletters   Get developer and security tips, tech analysis, app reviews, and more in these TechRepublic newsletters. Automatically sign up today! Web Developer Google in the Enterprise IT Security Smartphones

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