[TechRepublic] Clients want same-day service: Tips on what to do

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What to do when clients want same-day service Clients' same-day service requests can wreak havoc on your IT consultancy's schedule. Erik Eckel shares how his firm successfully handles these client emergencies. Read more Resource of the day Osterman Research: The Impact of Messaging and Web Threats Read this Osterman Research paper to learn how organizations must implement a layered defensive strategy to protect against messaging, internal and Web-based threats and how Sunbelt Software can help. Working for the competition: How to ease clients' concerns An IT consultant shares how he handled two situations in which clients expressed concerns about his current and past work with competitors. Read more Strategies for broadening your IT consulting base Brad Egeland offers tips on how to attract new clients to your IT consulting practice and expand your reach in the tech industry. Read more Additional TechRepublic resources   Techies: 2011 directory of who to follow on Twitter If you're interested in technology and you want to know who to follow on Twitter, here is a directory of leading tech journalists, commentators, and personalities, divided by categories and specialties. Read more Programming news: Babel-17, HTML5, Ruby on NetBeans Read about IronPython 2.7 RC1, BlackBerry Analytics Service, Engine Yard and Appcelerator partnership, "green" programming, and more. Read more 10 obscure Linux distributions (and why you should know about them) Linux distributions come in all shapes and sizes, and they're aimed at addressing every conceivable need. Jack Wallen introduces a few you may not have heard of that might be worth a look. Read more 5 rules for embedding strings in VBA code Don't struggle to pass strings. Instead, apply these five simple rules when working with embedded strings in VBA. Read more Five ways IT pros can use social media to propel the business forward The commercialization of IT has brought with it a multitude of challenges. But rather than fight the changes, some experts recommend embracing them. Read more Featured multimedia   Steve Jobs returns to debut iPad 2 (photos) Steve Jobs took a hiatus from his medical leave to debut the iPad 2 in San Francisco. View on site Today's recommended downloads Installing Messaging Security Software on Your Exchange Server (GFI Software) Osterman Research: The Impact of Messaging and Web Threats (GFI Software) Join the IT Revolution (ZDNet) The Art of Social Sales (Oracle) Discover HP's Affordable Storage Options (Hewlett-Packard (HP)) Perennial favorites   An independent IT consultant's code of ethics Big trouble for little white IT consulting lies How to respond if a client asks you to lie People's choice: Motorola Xoom or Apple iPad 2? Motorola Xoom has arrived and the Apple iPad 2 has been revealed. These are the two leading tablet contenders of 2011. Which of the two would you prefer to use? Take our poll. TechRepublic newsletters   Get IT advice and techniques, mobile news, Mac tips, and product reviews in these TechRepublic newsletters. Automatically sign up today! Five Tips 10 Things Smartphones Macs in Business Product Spotlight Space shuttle photos NASA's space shuttle Discovery takes last flight Space shuttle Discovery's non-human passenger When the space shuttle hitches a ride Historic legacy for NASA's pioneering shuttle Discovery

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