[TechRepublic] Stop providing free IT consulting work

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Stop providing free IT consulting work If your consultancy provides free support to callers, think of how many billable hours you lose each year. Here are tips on how to reduce free consulting in your firm. Read more Resource of the day Get Your Sales Team On Board with CRM When sales isn't engaging with your CRM system, it's not always the technology that's to blame. Watch this video to identify what's holding back your CRM users and find out what actions you can take to increase CRM user adoption in your organization. Justifying the invisible project IT consulting work sometimes seems invisible to clients and may lead to billing questions. Chip Camden offers advice on keeping clients informed about what you're accomplishing. Read more Simplify your bookkeeping with this Billable Hours Tracker Keeping track of those billable hours is tedious but essential. So IT consultant Susan Harkins built a little automated tool to make the task a bit easier. Read more Additional TechRepublic resources   Five tips for getting your project back on budget If you discover your project is starting to exceed budget, you'll want to act right away before things get out of hand. Tom Mochal offers some tips for reining in costs. Read more 10 tips for troubleshooting VPN connections Targeting the cause of a VPN problem requires a systematic troubleshooting process. Brien Posey explains steps you can follow to zero in on the culprit. Read more Five tips for getting a good price on a laptop If you're looking for a laptop, there are deals to be had -- as well as inflated prices, hidden costs, and outright scams. Brien Posey shares some shopping do's and don'ts to help you get your money's worth. Read more Mitigate risks when customizing CRM, ERP, and CMS systems Here are some things you can do to ensure that your changes to a CRM, a CMS, an ERP, and the like cause minimal pain when the base system needs to be updated. Read more Easy printer sharing in GNOME Do you need to share out printers from your Linux machine? If so, Jack Wallen has a simple set up that will have you printing from remote machines in no time. Read more Featured multimedia   Slideshow: Samsung Focus, a Windows Phone 7 powerhouse Get an in-depth look at the Samsung Focus, one of the leading Windows Phone 7 devices, in this gallery of hands-on photos and screenshots. View on site Best cell phones of 2010 (photos) CNET takes a look back at the best cell phones we reviewed this year. View on site 10 most dangerous species of help desk analyst (slideshow) IT veteran Jeff Dray takes a lighthearted look at different types of help desk analysts. Are you or your coworkers on his list? View on site Project Management Resource Kit   TechRepublic's Project Management Resource Kit features 70+ tips from experienced PMs about Agile PM, how to get the most out of Microsoft Project 2007, and more. Purchase the download today! Today's recommended downloads Keeping Customers Happy in a Highly Competitive Environment (Tableau Software) State of Virtualization (Dell, Inc., Intel, Inc. & Citrix Systems) Increase innovation with Google Apps (Google) IT Infrastructure Protection Strategies for Midsize Companies (Symantec) Consolidating IT Infrastructure with Data Center Virtualization (TechRepublic) Perennial favorites   A visit from St. Geek Hourly income gets stuffed on the holidays An IT consultant's end of year checklist How to find new business Why aren't you succeeding in your career? Feel like your career has stalled? You may have to examine your motives and your tactics for career growth. TechRepublic newsletters   Get IT advice and techniques, mobile news, Mac tips, and product reviews in these TechRepublic newsletters. Automatically sign up today! Five Tips 10 Things Smartphones Macs in Business Product Spotlight NASA galleries NASA images: Desktop wallpaper from outer space NASA images: More desktop wallpaper from the space program A retrospective of NASA experimental planes NASA spacecraft and aircraft in flight

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