[TechRepublic] Six tips for solving tough client problems

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Six tips for solving tough client problems Stumped by a client's challenging technology problem? IT consultant Erik Eckel says following these six steps can help you solve even the most obscure issues. Read more Resource of the day Achieving the Impossible: Unlimited App Scale. Free Download Look at proven solutions for helping your company achieve predictable, scalable performance for its server-based applications, saving time and money. Go the extra mile for your best clients Your top IT consulting clients should know that you appreciate them. Here are five ways to give those clients extraordinary treatment. Read more Plan ahead before taking time off from your IT consultancy Taking a vacation from your IT consultancy might sound impossible, but you can and should do it. Here are four steps to follow before taking the time off. Read more Additional TechRepublic resources   10 ways to make sure your clients pay you Mishandled billing can spell disaster for your consultancy. To keep the cash flowing, follow these tips to make sure you get paid on time. Read more Five tips for helping your clients save money There are all sorts of ways to help your clients get maximum value from your services -- and that means cost savings for them and future business for you. Read more Choosing the right product for a branch office: Cisco ASA or IOS Router? CCIE Brandon Carroll compares the Cisco ASA and an IOS Router for connecting a small branch office. Here is the criteria he evaluates and the product that he thinks works best. Read more Five tips for finding a cloud solution that's ready for your users Cloud services can lower costs and make your organization more agile -- but only if you choose a solution that's right for your users. Here are a few factors to keep in mind when you evaluate your options. Read more Test your DNS name servers for spoofability In 2008, Dan Kaminsky discovered a way to poison a DNS name server's cache, and then figured out to prevent it. Two years later, some DNS name servers are still not updated. Here's how to check your DNS name servers. Read more Choosing the right Linux distribution is key to success Jack Wallen was reminded of a lesson he learned near the beginning of his Linux career...choosing the right distribution for the job is the key to success. Read on to see what brought about this reminder of what should be fundamental to every Linux administrator. Read more Use case for older software: Easier, thinner, and quicker When it comes to working with software, sometimes it just makes sense to use older supporting tools. IT pro Rick Vanover explains the pros and cons of consciously selecting older software titles for certain situations. Read more Featured multimedia   10 essential Mac tools for enterprise network admins CCIE and Mac enthusiast Brandon Carroll lists his must-have apps for network admins who use a Mac and live in the Cisco World. View on site The next Android: Screenshots of version 2.3, Gingerbread Google has unveiled the next version of Android, codenamed "Gingerbread," and here are screenshots of what to expect based on the official SDK. View on site A quick look at Google Chrome OS Google's conversion of Chrome from mere browser to mighty operating system isn't fully baked yet, although the company did demo what it can do at an event in San Francisco today. Preview some of Chrome OS's features in this slideshow. View on site Worst cell phones of 2010 (photos) We've showed you the good, and now it's time to show you the ugly. Here are CNET's picks for worst smartphones of 2010. View on site Project Management Resource Kit   TechRepublic's Project Management Resource Kit features 70+ tips from experienced PMs about Agile PM, how to get the most out of Microsoft Project 2007, and more. Purchase the download today! Today's recommended downloads Boost Business Responsiveness to Match Today's Fast-Changing World (Progress Software) A Guide to BI for Midsize Companies (SAP) Windows 7 Migration Planning (Dell, Inc. & Intel, Inc.) Learn a New Way of Working from Today's High Performers (IBM) How to comply with the global standard (Tripwire) Perennial favorites   A visit from St. Geek Hourly income gets stuffed on the holidays An IT consultant's end of year checklist How to find new business Hal 9000 highlights TR Questions of the Week The questions highlighted address issues with VBA Microsoft Exchange, Credential Manager, Windows security, Microsoft Outlook, DBAN, and more. TechRepublic newsletters   Get IT advice and techniques, mobile news, Mac tips, and product reviews in these TechRepublic newsletters. Automatically sign up today! Five Tips 10 Things Smartphones Macs in Business Product Spotlight Teardown galleries Apple MacBook Air (2010 11-inch) Samsung Galaxy Tab (Sprint) Amazon Kindle Graphite (3G+Wi-Fi) 2010 IBM System x3400 M3 small-office server

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