[TechRepublic] Should you make clients sign off on their bad decisions?

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Should you make clients sign off on their bad decisions? Chip Camden answers a reader's question about whether their consultancy should have a document for clients to sign that acknowledges the risks when they decline a best practices proposal. Read more Resource of the day Secure Data Management for Private Clouds Concerns over security and compliance have made public clouds a non-starter for many organizations. By contrast, private clouds represent an opportunity in terms of security. Learn more in this ZDNet discussion on private clouds. Improve client satisfaction by changing subtle behaviors The study Stop Trying To Delight Your Customers provides insight into common customer complaints. Erik Eckel says consultants should pay attention to two key findings from the study. Read more How to turn down clients and retain their business A client comes to you with a project that you ultimately decide to turn down. Here's how to handle this situation without burning the bridge for future opportunities to work with this client. Read more Additional TechRepublic resources   Project Management: Death by deliverables Project deliverables can go wrong is when they become disconnected from the actual business objectives of the project, and morph into an end in themselves. Read more Don't be fooled by the argument against unique passwords The "security is not secure" argument seems to be getting quite popular these days, and it makes security sound awfully easy. Chad Perrin warns that when something sounds too good to be true, it usually isn't. Read more The five most overhyped tech products of 2010 The pace of technology innovation quickened in 2010 but there were still plenty of overhyped products floating around. Here are the top five. Read more Mobile device policy considerations and tips Westminster College recently drafted its first formal mobile device policy, which covers smartphones and cell phones. Scott Lowe highlights the primary areas the IT department considered when drafting the policy. Read more IT certifications that are in demand For those seeking IT certifications but don't know which to pursue, the Robert Half Technology 2011 Salary Survey lists the certs that are most in demand by employers. Read more Google exec: 60% of businesses could dump Windows for Chrome OS Google continues to send mixed messages about Chrome OS. The latest comes from a Google exec who says Chrome OS could be an enterprise replacement for Windows. Read more Featured multimedia   Take a tour of Webroot Internet Security Complete 2011 Webroot's updates for 2011 needed to overhaul the program to keep it relevant, and on that count the company succeeded. Tour the new features in this slideshow of Webroot Internet Security Complete 2011. View on site iPad's big upgrade: The top iOS 4.2 features Apple has released the first major software update for the iPad. This slide show offers a peek at the most important new features. View on site 10 easy steps to building a Windows Server in the Rackspace Cloud Colin Smith takes you step-by-step through building a Windows Server in the Rackspace Cloud. View on site Top tech turkeys of 2010 (photos) We offer our unscientific list of the biggest mistakes and bad ideas of the last year, from the Kin to Mark Hurd to several flaps involving the iPhone. View on site Project Management Resource Kit   TechRepublic's Project Management Resource Kit features 70+ tips from experienced PMs about Agile PM, how to get the most out of Microsoft Project 2007, and more. Purchase the download today! Today's recommended downloads Using Total Cost of Ownership to Determine Optimal PC Refresh Lifecycles (Dell, Inc. & Intel, Inc.) IBM Advances Research Through Cloud Computing to Solve Real-World Problems (IBM) Lighten your IT impact on the environment (Eaton) Free Trial Download: up.time Systems Management Software (Uptime Software) Secure Data Management for Private Clouds (Oracle) Perennial favorites   An IT consultant's end of year checklist Hourly income gets stuffed on the holidays Six reasons why you might work for free Tracking and reporting your IT consulting hours Poll: What is on a geek's mind when it comes to gifts in 2010? As part of our geek gift coverage each year, we ask members about their gift giving and receiving plans. We want to know: What is on your mind in 2010? The CIO's Role in PLM - Aberdeen Report Product Lifecycle Management (PLM) has never been more crucial to business continuity and, as a result, has been swept onto the CIO's strategic agenda. To identify which strategies and tactics CIO's of successful manufacturers are doing to deploy, integrate and support PLM, Aberdeen conducted a study of over 160 manufacturers. This resulting report provides actionable guidelines to CIO's. Download this report from PTC TechRepublic newsletters   Get IT advice and techniques, mobile news, Mac tips, and product reviews in these TechRepublic newsletters. Automatically sign up today! Five Tips 10 Things Smartphones Macs in Business Product Spotlight Dinosaur Sightings galleries Computers from the 1970s Computers from 1980-1983 Computers from 1984-1989 Photo memories of 18 first computers Vintage Computer Festival showcases technology from the 1970s and 1980s

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