[TechRepublic] 10+ most dangerous species of help desk callers

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10+ most dangerous species of help desk callers Additional TechRepublic resources   Video: Five tips for improving Linux security Bill Detwiler shares five tips for improving Linux security, such as not logging in as root and using keyring. Read more Server Room Nightmare Challenge 2010 winners announced Bill Detwiler asked TR members to submit their photos of nightmare server rooms they've encountered. TechRepublic editors picked our top three, but it was hard! Read more Video: Five mistakes to avoid when supporting smartphones and mobile devices Bill Detwiler outlines five mistakes that IT departments should avoid when supporting smartphones and mobile devices. Read more Four free online remote meeting tools that deliver Jack Wallen highlights the features of four free alternative online meeting applications and then picks the one that stands out as the clear favorite. Read more Office poll: Do you use third-party products with Office? Join your peers in an informal TechRepublic Office Blog poll and tell us about the third-party products you use with Office. Read more Tips for wrapping text around a Word table Word lets you drag and drop a table into the middle of a paragraph and the result might be just what you want. If not, reset the table's position properties. Read more 10+ ways to improve your mobile computing experience From smartphones to iPads to netbooks and high-powered laptops, our mobile options have gone through the roof. But not everyone is using the devices to their full advantage. Deb Shinder offers practical advice for getting more from mobile computing. Read more 10 things you can do when the drive on your Linux box is full Larger hard drives should mean the end of disk space worries, but our appetite for bigger files has kept pace with all that increased capacity. Here are some effective ways to keep your Linux box from busting at the seams. Read more How to wipe a hard disk with DBAN MacBook Air 11-inch: The Mercedes Benz of netbooks Sony PSP Go Teardown Apple MacBook Air Teardown (13-inch 2010) Zeroing a hard disk with Active@ Kill Disk Featured multimedia   Samsung Galaxy Tab, T-Mobile (photos) Take a closer look at the T-Mobile edition of the Samsung Galaxy Tab, an Android tablet competing against the Apple iPad. View on site Samsung SPH-M360 (photos) The Samsung SPH-M360 is a great option for anyone who wants an easy-to-use phone for making calls. Accessibility options round out the basic feature set. View on site Cell phones with unique designs (photos) Not every cell phone looks the same. These handsets sport unique designs that will stand out. Check out the photos from CNET. View on site Samsung Mesmerize (photos) The Samsung Galaxy S series has reached U.S. Cellular. Check out CNET's hands-on photos of the Samsung Mesmerize. View on site IT Help Desk Survival Guide, 3rd Ed.   Have extra budget to spend? Then order TechRepublic's IT Help Desk Survival Guide, Third Edition provides tools and tips to help you better manage help desk services, improve end-user support, troubleshoot hardware issues, identify quick fixes to Windows problems, and help users make the most of Microsoft Office. Order the download today! End-user bloopers and IT chaos   Computer bloopers and blunders from the technically clueless What not to do in a server room Convicted of endangering their computers? Dirty computers: Revenge of the dust bunnies   10 things you might be doing that could hurt your career If your job isn't going as well as you'd hoped, you may unwittingly be doing something that's holding you back. Alan Norton looks at some of the less obvious ways people sabotage their career. TechRepublic newsletters   Get IT advice and techniques, mobile news, Mac tips, and product reviews in these TechRepublic newsletters. Automatically sign up today! Five Tips 10 Things Smartphones Macs in Business Product Spotlight Server room galleries Real-world server room nightmares What not to do in a server room Server room cabling nightmare Server room makeover at Westminster College

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