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Take the Pressure off the Helpdesk

TechRepublic Webcast

Add Remote Support Technology to Take
the Pressure off the Helpdesk

Customers want a complete support experience, and they want it fast. The software support budget has been slashed (again) and the pressure is on to improve margins and reduce costs. How can the helpdesk provide superior service under these conditions?

View this TechRepublic Webcast to discover how adding remote support technology into your offering can help you create an effective premium services model that will reduce support costs and raise your support organization above the pack.
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