Today's featured topics: Networking, Workload Automation, Contact Center, Security, and Analytics
ITwhitepapers Featured Five
Seven Priorities for Integrated Network Management
This white paper examines seven core network management requirements deserving of special attention in today's operating environments, and evaluates how one multi-function, integrated management solution measures up. Learn the major requirements for network management solutions and help your organizations become more profitable, efficient and reliable.
Workload Automation Challenges and Opportunities
This Executive Brief discusses IDC's perspective on how enterprise workload management requirements are changing and highlights the ways that workload automation solutions can address these emerging requirements.
A Realistic Look at Social Media and the Contact Center
Integrating social media for customer care isn't really the question for businesses anymore. The bigger question is, "How do we manage it?" This paper identifies four steps a company can take to address the issues of overseeing a social media initiative, and making it successful both in the contact center and organization-wide.
Obtaining Fortune 500 Security without Busting your Budget
The responsibilities of network administrators and security managers at today's mid-size companies can seem like a no-win situation. This white paper explores how your mid-sized company can have a Fortune 500 type security solution on a budget you can afford.
Drive Your Business with Predictive Analytics
This paper defines predictive analytics and details ways this type of analytics can be applied to marketing, risk, operations and more. It also includes information relevant to a wide variety of industries - from manufacturing to hospitals.
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