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IT Whitepapers

Overcoming Eight Common Power Management Challenges
Using outdated, standalone software from multiple vendors to monitor and manage uninterruptible power systems (UPSs), power distribution units (PDUs) and other crucial power quality devices can create power-related challenges. This paper outlines eight of the most common problems, and shows how intelligent, logical and complete power management solutions can help data center managers easily tackle them.

Best Practice Tips on Building a Unified Communications Business Case
Today's IT investments require bottom-line, quantifiable truths. Unified communications (UC) is no exception. Moving to UC means not only determining which solution best fits your organization's needs – but means creating a solid business case that demonstrates a strong return on investment (ROI) and a low total cost of ownership (TCO). This white paper explains the benefits of unified communications and reveals best practice tips for building a comprehensive business case for the technology in your organization.

Ten Errors to Avoid When Commissioning a Data Center
Data center commissioning can deliver an unbiased evaluation of whether a newly constructed data center will be an operational success or a failure. Proper execution of the commissioning process is a critical step in determining how the data center operates as an integrated system. The documentation produced as a result of commissioning is also the single, most enduring value added deliverable in a data center's operational life. This paper outlines the ten most common errors that prevent successful execution of the commissioning process.

The Data Center Build-or-Buy Decision: 6 Key Factors You Should Consider
The "build-or-buy" decision between construction and colocation should be weighed carefully, as the choice will affect your company and your bottom line quite literally for decades. This executive report will review six key factors that affect that choice, some of which extend beyond a basic TCO analysis.

Strategies for Growth and Loyalty in Multi-Channel Organizations
Convergence is altering the telecom landscape. New technologies, new market entrants, and customers who want "more, better, faster, cheaper" are pushing those changes at near break-neck speed. Read this Executive Dialogue to learn how to:  integrate independent customer information systems and key customer IDs , create targeted, relevant messaging that profitably improves up/cross-sell and retention, and deliver consistent messaging and experiences across channels, including social media.

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