ServiceXRG: How to Integrate Self-Service with Multi-Channel Assisted Support

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Questions? 1-800-549-8541   Achieving Seamless Support   Download the Complimentary White Paper cesabarre: If more than half of self-service transactions result in a failed service attempt, how are your customers resolving their support issues? "Providing a seamless escalation path from self-service to assisted support via remote support technologies is critical." This new ServiceXRG white paper explores the inherent challenges of self-service, the advantages of seamless support in addressing these challenges and the 5 steps to achieving a seamless support model. Read the complimentary white paper to learn: How support silos negatively impact operations The advantages of a seamless support model Five steps to seamless support And more... Download the White Paper Please forward this to colleagues who might be interested in learning more. Remote Support Made Easy™ Achieving Seamless Support   DOWNLOAD     © 2011 Citrix Online, LLC. All rights reserved. Citrix Online | 7414 Hollister Avenue Goleta, CA 93117 Privacy Policy | Unsubscribe

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