[TechRepublic] Creating useful client documentation

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IT Consultant

TechRepublic Member | July 18, 2011

Five tips for creating useful client documentation

Incomplete or obsolete documentation is scarcely better than no documentation at all. But by following these tips, you'll have the information you need where and when you need it. Read more

Resource of the day

Remote support for PCs, Macs and Smartphones

You need the ability to support users on today's most popular platforms -- including iPhones and iPads. LogMeIn Rescue can help. Test drive LogMeIn Rescue for free and start providing complete on-demand remote support to customers and colleagues.


Additional TechRepublic resources

 

Guidelines on upgrading vs. replacing a client workstation

Erik Eckel shares his IT consultancy's guidelines that help them determine whether to upgrade or replace a client system that's showing age. Read more

Selecting the best distributor for your consultancy

A good distributor can help you obtain competitive pricing for clients and expand your consultancy's software and hardware catalog. Here are three tips on selecting a distributor. Read more

Lessons learned in the Norming and Performing team development phases

Once you master the first two stages in Bruce Tuckman's team development model, here are tips on effectively completing the Norming and Performing phases. Read more

Five blatant security mistakes you should avoid when setting up a wireless access point

Bill Detwiler shows you how to avoid five blatant security mistakes when deploying a new wireless access point. Read more

DIY: Install the web-based security appliance Untangle

Network security doesn't have to require purchasing costly hardware from SonicWALL or Cisco. Instead, give the Debian-based appliance Untangle a try and see if it fits your needs. Read more

How to configure popular host-sharing services on a Mac

Erik Eckel lists the steps to enable two of the most popular host-sharing services on the Mac -- DVD/CD Sharing and Screen Sharing. Read more

HTML5: The next generation of web design

Ryan Boudreaux introduces the latest updates to the HTML5 specification, shows how the major browsers are comparing so far, and suggests additional HTML5 resources for web designers. Read more


Featured multimedia

 

Most-anticipated upcoming tech products (photos)

Lots of new products will be released between now and the end of the year. Here's a look at the most-anticipated gear for the rest of 2011. View on site

Spotify walkthrough (photos)

Take a closer look at the Spotify desktop software, which allows you to stream and download music to your computer. View on site

Cracking Open the Samsung Galaxy Tab 10.1

Bill Detwiler cracks open the Samsung Galaxy Tab 10.1. Inside this Android tablet, he found hardware from Nvidia, Samsung, SanDisk, and Broadcom. View on site



Today's recommended downloads

Remote support for PCs, Macs and Smartphones (LogMeIn)

Malware Security Report: Protecting Your Business, Customers, and the Bottom Line (VeriSign)

Recommendations for Implementing Cloud Security (IBM)

Why Preventing Fragmentation Is Good for Your Budget (Diskeeper)

Best Practices and Applications of TLS/SSL (VeriSign)


Perennial favorites

 

IT consultants, document your work!

10 things you can do to create better documentation

Move to a paperless system for client documentation

The strength of Google Android Honeycomb is also its major weakness

Google Honeycomb has the potential to be a replacement lightweight, portable personal computer operating system for content consumption and creation. This potential strength is also where Honeycomb falls down.



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