[TechRepublic] Five things you never say to a client

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Five things you should never say to a client Unless a project issue is extremely critical and requires immediate client input, IT consultants should gather as much information about the problem before presenting them with a potential solution. Read more Resource of the day Ensure High Availability for Critical Systems and Apps Every minute your database is unavailable adds up to lost business. Databases need to be available, even during planned maintenance and upgrades. Learn how to ensure maximum uptime in this Quest Software technical brief. Why IT consultants should get baseline certifications IT consultants don't need to get every new Microsoft certification. Erik Eckel recommends spending time gaining real-world experience and getting only the baseline certs. Read more Guidelines on establishing your relationship with a subcontractor In a subcontractor's contract, you need to include anything that he or she needs to know to be a credit to you and your company. Here are the points you should cover in the contract. Read more Additional TechRepublic resources   Five time-wasting tasks IT shouldn't be doing anymore Bill Detwiler explores five tasks that no IT department should be wasting time on in the 21st century. Read more Five time management tips that are worth a shot We've all heard the advice about creating daily to-do lists and prioritizing tasks. But there are also some less obvious tips that can have a big impact on your productivity. Read more What advice would you give a new IT project manager? TechRepublic is asking veteran IT project managers to share advice for newbie PMs. Please post recommended skills and resources and what not to do in this project management discussion. Read more Security information management and event logs: What to consider when choosing a solution Colin Smith explains the differences between Security Information and Event Management systems, log managers, and Microsoft's Audit Collection Services for managing, collecting, and storing event logs for compliance and security purposes. Read more How to design a shopping website for easy content discovery Sankalp Waingankar lists some best practices for designing shopping websites that are user-friendly and make it easy to find exactly what a buyer is looking for. Read more Try the SL4A scripting environment for your Android device Do you have an Android device, knowledge of a popular scripting language, and a few minutes to kill? If so, then why don't you write an Android app with the Scripting Layer for Android? Read more Featured multimedia   How to connect an ESXi host to an iSCSI storage target Shared storage is the saving grace of vSphere virtualization. In this gallery, virtualization expert Rick Vanover shows you how to add an ESXi host to an iSCSI storage target. View on site Today's recommended downloads Ensure High Availability for Critical Systems and Apps (Quest Software) Learn the Alternatives to RAC (Quest Software) Free White Paper: The Business Value of Microsoft Online Services (Microsoft) New Storage Options to Tame the Information Explosion (IBM) Maximized Productivity with Simplified Device Management (Canon) Perennial favorites   An independent IT consultant's code of ethics Big trouble for little white IT consulting lies How to respond if a client asks you to lie Technology giants: How the mighty have fallen In this gallery, ZDNet UK's David Meyer takes a look back at 10 firms that were once leaders in the field but let technology pass them by. TechRepublic newsletters   Get IT advice and techniques, mobile news, Mac tips, and product reviews in these TechRepublic newsletters. Automatically sign up today! Five Tips 10 Things Smartphones Macs in Business Product Spotlight Photos through a microscope Olympus BioScapes: Art that lives under the microscope Photomicrography winning images over the years Nikon Small World winning photographs under the microscope for 2010 Nikon Small World's categories of photos through the microscope

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